All orders are shipped with an approximate delivery time of 5-10 business days depending on the service chosen at check out. Delivery to rural and regional areas can incur longer delivery times, regardless of the shipping service selected.

Please allow us up to 3 business days to process your order. 

We do not process or ship orders on Saturdays, Sundays or holidays. Please provide a phone number when ordering from our site in case we need to reach you regarding your order. Please note at times unexpected delays may occur which Bathing Belle has no control over and is not responsible for.  

*Orders cannot be cancelled after they have been confirmed through our website.  If a package is undeliverable, the customer will be held responsible for any return and original shipping charges. To prevent this from happening, please look out for any delivery attempt notifications and use the 'Track my order' feature located on the confirmation email.

Please note we are not accountable for any orders that have been marked as delivered nor where delivery attempts have been made. 

Customs Clearance & Taxes

Please be aware that Bathing Belle is not liable for customs clearance fees in your country, nor are we responsible for holding times of packages by customs. 

The prices on our online store do not include relevant overseas duties and other customs charges you may incur when purchasing and importing to your country.

These costs are determined by your local customs office and are outside of our control. We recommend you familiarize yourself with your country's customs charges and levies prior to placing an order. You can use to help.

Bathing Belle is not responsible if customers are not notified by their country's postal authority that items are awaiting payment of customs/duties/taxes. Please keep an eye on your shipment when tracking number is provided to avoid delays. 

PLEASE NOTE: If you choose to reject/refuse delivery due to customs fees there will be a $30 return fee deducted from your refund to cover return shipping due to your refusal.